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Septic Tank FAQs

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Read on below for answers to frequently asked questions

Do I need to be on-site during your visit or wait for the emptying tanker to arrive?


Do I need to be on-site during your visit or wait for the emptying tanker to arrive?


One common question that many of our customers have is whether or not they need to be on-site during our visit or wait for the emptying tanker to arrive. We understand that it can be difficult to schedule a time for us to come out to your property, and you may have other commitments that make it challenging to be present during the appointment. Fortunately, we have some good news for you: you don't need to be at home when we visit provided that we have clear access to the septic tank.


There are several reasons why you may not need to be on-site during our visit.

For starters, our team of professionals is highly skilled and experienced in providing efficient and effective service. We know how to locate your septic tank and access it safely and quickly, so you can trust that we'll be able to complete the job without any issues.


Additionally, our tankering team is equipped with state-of-the-art equipment and tools that enable us to get the job done quickly and effectively. We use specialized hoses and pumps to remove the waste from your tank and transport it to our disposal site, ensuring that your tank is left clean and ready for use.


Of course, we understand that some customers may prefer to be on-site during our visit, either to supervise the work or to ask any questions they may have. We welcome your presence and are happy to answer any questions you may have. However, we also understand that you may have other commitments that make it difficult for you to be present, which is why we offer flexible scheduling options to accommodate your needs.


In conclusion, while you do not need to be present during our visit, we always appreciate your cooperation and are happy to work with you to find a time that suits your schedule. Whether you choose to be on-site or not, you can trust that our team here at Clean My Tank will provide efficient and effective service, leaving your septic tank clean and ready for use.

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